7 star butler academy

It provides a very intensive and exciting approach to create an awareness of personal
‘From the moment the guest arrives, every detail is taken care of, every need is met, and every desire anticipated with just the right level of sensitive, informed service.’
– Josephine Ive

Recognising that butler is a key element in a team of professionals striving to deliver a level of personalised service that exceeds the expectation of the guest, the LUXURY 7 STAR BUTLER SERVICE TRAINING PROGRAM provides a very intensive and exciting approach to create an awareness of personal, detailed, seamless guest service to participating students and taking them to 7 Star Service levels.

Magnums Butler Academy in Hong Kong provides the following workshsop:

******* Luxury 7 Star Butler Service (5 Days)

******* The Essential of 7 Star Service (3 Days)

******* 7 Star Service for Food & Beverage Service (3 Days)

******* 7 Star Service for Concierge (3 Days)

The 7 Stars Service includes but is not limited to: 

• Unrivalled attention to detail

• Achieving a seamless and distinctive level of service

• Creating a memorable experience through personalised service

Butlers are trained to take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The attention to detail required, and the ability to anticipate the needs of guest’s is a pivotal part of this motivating butler service training program.

BASIC CERTIFICATE: 5 days & 3 Days Modules include:

• BUTLER STANDARDS

• PERSONAL DEVELOPMENT SKILLS Grooming and Presentation Skills

• BASIC GUEST INTERACTION SKILLS Etiquette, Manners and Protocol

• GUEST AWARENESS SKILLS including Cultural Awareness

• COMMUNICATION SKILLS

• Basic GUEST CARE SKILLS Packing/Unpacking & Wardrobe Management

• BASIC SPECIALIST ADVICE SKILLS

• TABLE SETTING AND FOOD SERVICE SKILLS Butler Style Food Service

• BEVERAGE SERVICE SKILLS Wine & Beverage Service. Basic Mixology

• GUEST SUITE SKILLS Suite standards.

For registration, please email to bryen@magnumsbutleracademy.com or click here

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